How To Guides and Troubleshooting
Having an issue with your device or software? Here are some possible steps to resolve it.
How to Change Default PDF Viewer
This guide will show you how to change your default PDF Viewer to Adobe Acrobat DC. Each step is referenced with a number in the pictures below.Please click on the link below to open the guide. CVSD How to change your default PDF Viewer to Adobe Acrobat DC.pdf 480.19 KB
I can't find an answer in the knowledge base, what should I do?
If you cannot find the help article you need then please create a new ticket and we will get back to you as soon as possible.
Chromebooks
How to Factory Reset a Chromebook
Please click the link below to open the Chromebook Factory Reset Document. CVSD Chromebook Factory Reset.pdf 1.6 MB
How to Remove User Accounts From a Chromebook
CVSD Chromebook How to Remove a UserHow to Description:This how-to page will show you how to remove an account from a CVSD district Chromebook.· On the login page of a CVSD district Chromebook, click the Down Arrow next to the users name· Then click “ Remove Account ”· You will then get sent ba...
How to Update a Chromebook
Please click the link below to open the How to Update a Chromebook document. CVSD How to Update a Chromebook.pdf 1.06 MB
What is a GoGuardian block page?
CVSD has implemented the GoGuardian filtering solution on all of our Chromebooks across the district. This solution provides a layer of filtering on student devices when away from the district network and used at home. GoGuardian also provides teachers the ability to remotely see student screen...