How To Guides and Troubleshooting
Having an issue with your device or software? Here are some possible steps to resolve it.
I can't find an answer in the knowledge base, what should I do?
If you cannot find the help article you need then please create a new ticket and we will get back to you as soon as possible.
How to Change Default PDF Viewer
This guide will show you how to change your default PDF Viewer to Adobe Acrobat DC. Each step is referenced with a number in the pictures below.Please click on the link below to open the guide. CVSD How to change your default PDF Viewer to Adobe Acrobat DC.pdf 480.19 KB
Desktop Computers
I see a blue screen (BSOD), what should I do?
If your computer is displaying a blue screen (BSOD) please do the following steps 1. Attempt to reboot the computer 2. If you successfully reboot the computer and are able to login, please submit a ticket so that your Tech can check out your computer 3. If you are unable to reboot or login to...
How to get computer name Windows 10
How to Change Default PDF Viewer
This guide will show you how to change your default PDF Viewer to Adobe Acrobat DC. Each step is referenced with a number in the pictures below.Please click on the link below to open the guide. CVSD How to change your default PDF Viewer to Adobe Acrobat DC.pdf 480.19 KB
Chromebooks
What is a GoGuardian block page?
CVSD has implemented the GoGuardian filtering solution on all of our Chromebooks across the district. This solution provides a layer of filtering on student devices when away from the district network and used at home. GoGuardian also provides teachers the ability to remotely see student screen...
How to Remove User Account
CVSD Chromebook How to Remove a User How to Description:This how to page will show you how to remove an account from a CVSD district chromebook.· On the login page of a CVSD district chromebook, click the Down Arrow next to the users name · Then click “ Remove Account ”· You...
How to Factory Reset a Chromebook
Please click the link below to open the Chromebook Factory Reset Document. CVSD Chromebook Factory Reset.pdf 1.6 MB
How to Update a Chromebook
Please click the link below to open the How to Update a Chromebook document. CVSD How to Update a Chromebook.pdf 1.06 MB
How to Connect Chromebook to CVSD-Wireless
When attempting to connect a district chromebook to the CVSD-Wireless, please use the settings in the picture below.
